Case situation
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What should I do if the COE is cancelled? Contact us and we'll help you avoid cancellation!

Bella enrolled in a pre-university program in Melbourne in 2021, but was only able to receive online classes due to the pandemic. However, the quality of the online courses was not satisfactory, which led to the failure of the preparatory final exam. However, the school did not inform Bella of the next steps, and only sent an email telling her to wait for the results.

Bella took a gap and used it to enroll in other classes. However, six months later, Bella received a visa cancellation email from the Immigration Department, which stated that Bella had expired her COE because she had not attended classes for a long time and had to leave Australia at the specified time.

After receiving the order, the team of immigration lawyers of Rongshang expeditiously reviewed the entire process of the case and found that the gap period leading to the cancellation of the visa was caused by the negligence of the education provider, which met the conditions for rejecting the cancellation of the visa by the Immigration Department. Rongshang team sorted out all the evidence within one day and registered with the Australian Administrative Tribunal in seconds. Bella got the updated student visa soon!